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About us

WHO WE ARE

Since 1997, Network Critical has taken the computer networking industry by storm. Now with offices in the Americas, Europe and the Middle East, we continue to develop and innovate the highest quality, most flexible and easy-to-use hardware devices (Network TAPs and Packet Brokers) and software (Drag-n-Vu™) alongside our established technology partners. We design, develop and manufacture all of our products with our talented engineering and technical teams.

Our products allow organizations, big or small, to safely connect vital network monitoring, security, and performance tools and since have earned international respect from major companies for providing traffic visibility for enterprise, carrier, and government networks. From protection of your network to defense during a threat, our network TAPs and packet brokers are designed to suit all network requirements.

We take pride in our 24 hour customer service. Whether you have a question, need technical support, or anything else, the Network Critical customer service and support team are always readily available with quick response times and excellent understanding of our products.

OUR CORE VALUES

Our company CORE VALUES are reflected in our approach to teamwork, performance, and customer service.

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CUSTOMER FIRST
Our customer-centric focus drives everything we do, as we listen to and act upon customer feedback to provide the best possible experience.
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INNOVATION
Innovation is key to our success, and we encourage taking risks and questioning the status quo to find new solutions.
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QUALITY & SAFETY
We prioritize quality and safety, striving for continuous improvement in all aspects to deliver the highest-quality products.
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TEAM WORK
Our commitment to teamwork is built on respect for diverse perspectives, and we collaborate globally to achieve more.
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INTEGRITY
This core value guides our decisions. We always tell the truth without making excuses and accept responsibility for our actions and outcomes.

OUR VISION

The team at Network Critical continuously work towards our united vision of continued innovation. From our hardware engineers to our customer support team, we understand the network security, monitoring and performance environment is always changing, and we understand that we must also constantly adapt. With new network architectures and infrastructures always renewing, the need for new and next-generation visibility technologies will always be in demand. Our vision to innovate means we will always be able to provide our customers with the best and highest quality solutions. See our latest hybrid ethernet TAP and packet broker here.

As carriers prepare for the 4G to 5G transition and enterprise networks wrestle with BYOD, information security and far flung cloud architectures, Network Critical will be there with the ultimate visibility solutions. We are committed to continuing our legacy of providing innovative, reliable and cost effective visibility solutions for networks today and tomorrow.

Our clients

WHAT WE DO

The SmartNA range of ethernet TAPs and packet brokers offers the complete visibility solution you need. These solutions are different from traditional tapping technologies because our products intelligently make a copy of a network’s traffic, they isolate themselves from the live network and are able to collect all traffic passing through the network, without introducing latency. This reduces the risk of network downtime while ensuring the network is fully visible. The result? All traffic is visible to you without impacting traffic flow along the live network.
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