Receive 24 hour customer support
What You Can Expect
Customer service and support always available
Can receive priority support with unlimited access to technical advice
Technical support is always in-house
Can receive remote configuration assistance
Can receive reviews of your application design
Shipment of exact replacements is possible if the need arises
Can receive product setup and programming
Educated and knowledgeable support team
We Have Your Back
Network and security teams face sophisticated and complex challenges that often need a same-day solution. Our ability to develop innovative and intelligent network monitoring, security and performance tools, that serve our customers the tools they need to face these challenges, has been appreciated by our customers. Like you, we are constantly striving to improve our technology to best suit your needs.
If you or your team ever have a question or require assistance regarding our solutions, our customer support and service team are always available. This means we can work together to solve any problems when you need us most.
Quality Is Key
Handmade by skilled engineers, developed by experts globally, and a specialized support team. Our products and services are of the highest quality to ensure the ultimate ethernet TAP, Hybrid TAP and Packet Broker solutions are provided to our customers, with an experienced support team on standby.
With our intuitive Drag-n-Vu™ management system, you are your own expert. With easy and failure-free configuration at your finger tips, Network Critical offers the most flexible and modular system in the industry.