End of Life Policy

Network Critical is committed to providing high quality, cost effective and state of the art products to our customers. In this light, we are constantly updating our products and find it difficult to continue to produce and support older models.

Network Critical will End of Life various products which have reached the end of their product life cycle. These products will no longer be manufactured. If you are interested in purchasing these products, or an updated version of that product, please contact your Territory Sales Manager.

For a list of the products affected by this End of Life policy, please see the attached document.

Network Critical End of Life Policy Guidelines

1. Network Critical will continue to provide technical support for all End of Life products that remain under warranty. Warranty renewals will continue to be available for purchase for products that are no longer being manufactured. Please speak with your Territory Sales Manager for more information.
2. In the event of hardware support on an End of Life product with a remaining warranty, the product will be repaired or a comparable product will be substituted to replace the defective hardware.
3. Only current and fully paid Warranties will be honored.

For more information about warranties or EOL products, please contact us.